VYRDL Support

Need help with VYRDL? Email chase@hunterthomasllc.com. Include your app version, device, the game mode and what happened. A screenshot can help; please leave out passwords, payment-card details and sensitive information.

Account and data deletion

Use Settings → Delete Account in the app, or email chase@hunterthomasllc.com with “VYRDL deletion request” and your account email or display name. We may need to verify ownership. Never send your password.

The current in-app deletion flow does not remove every record and can leave data after a cleanup error. Contact us for follow-up removal of remaining personal information. The privacy policy describes deletion scope and records that may remain.

Purchases and subscriptions

Tell us which platform you used and the affected product. Use the available restore option for eligible purchases. Deleting VYRDL or its account does not cancel a subscription; manage subscriptions with the store or payment provider where you purchased them. Availability differs by platform, and some testing editions show products before purchases are enabled.

Report a game problem

You can use the app's feedback feature or email us. Explain the steps that led to the issue and what you expected to happen. Feedback queued while offline is sent when connectivity returns.